Returns & Exchanges
At UNIQ, we stand by the quality of our high-performance electronics and offer a 30-day window for returns on all original, undamaged devices. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution or full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Securely pack the device in its original packaging, including all cables, manuals, and accessories to ensure a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it at any authorized courier location.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 5-7 business days.